Return Policy

Due to the nature of perfumes and incense, we follow the return & exchange terms below.

Returns & Exchanges

Important
  • No returns for opened itemsOpened or used products cannot be returned or exchanged.
  • Defects onlyExchanges are accepted only for manufacturing defects.
  • Report within 24 hoursIssues must be reported within 24 hours of delivery.
  • Original condition requiredProducts must be unused and in original condition.